Question 1

How does Workisy determine the correct EPF employer rate — 12% or 13%?

Accepted Answer

Workisy applies the EPF Third Schedule rates automatically based on each employee's monthly wages. For employees earning RM 5,000 and below, the employer contributes 13%. For those earning above RM 5,000, the rate is 12%. The system re-evaluates the applicable rate every pay period, so if an employee receives a raise that crosses the RM 5,000 threshold, subsequent payroll runs reflect the updated tier without manual adjustment.

Question 2

Can employees opt for a lower EPF contribution rate?

Accepted Answer

Yes. Workisy supports the optional reduced employee contribution rate of 7% instead of the standard 11% for employees who elect this option. The HR admin can toggle the rate per employee, and Workisy adjusts both the payslip deduction and the Borang A remittance file accordingly. The system also tracks when the reduced-rate election expires so you can prompt employees to renew or revert to the standard rate.

Question 3

How is PCB/MTD calculated — does Workisy use the LHDN formula?

Accepted Answer

Workisy uses LHDN's Kaedah Pengiraan Berkomputer (Computerised Calculation Method) which is the official approach for employers computing PCB programmatically. The engine factors in annual equivalent remuneration, allowable reliefs such as spouse, children, EPF, and Zakat, applies the progressive tax rates, and divides the annual liability by the remaining months. This produces a more precise monthly deduction than the Jadual PCB lookup tables.

Question 4

Does Workisy generate the Borang EA for every employee automatically?

Accepted Answer

At the end of each calendar year, Workisy compiles cumulative gross income, EPF contributions, SOCSO/EIS deductions, PCB paid, and Zakat deducted into a Borang EA (C.P.8A) for each employee. The forms are generated in the format prescribed by LHDN and can be distributed digitally through the employee self-service portal or printed for physical distribution. All EA Forms are ready well before the 28 February statutory deadline.

Question 5

How are SOCSO contributions handled for employees above age 60?

Accepted Answer

Employees who reach 60 years of age transition from SOCSO Category 1 (Employment Injury + Invalidity Pension) to Category 2 (Employment Injury only). Workisy monitors employee birth dates and automatically switches the SOCSO category on the month the employee turns 60. This removes the Invalidity Pension component from both the employee and employer contribution while maintaining Employment Injury coverage as required by the Employees' Social Security Act 1969.

Question 6

Can Workisy handle Zakat deductions and offset them against PCB?

Accepted Answer

Yes. Employees can request Zakat Pendapatan (income Zakat) deductions through payroll. Workisy processes the deduction monthly and automatically offsets the Zakat amount against the PCB obligation under Section 6A(3) of the Income Tax Act 1967, up to the PCB amount due. This means the employee's take-home pay is not doubly reduced. Remittance reports are generated for the relevant state Zakat collection authority, and year-end EA Forms reflect both the PCB and Zakat totals separately.

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