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Senior System Analyst
Description
The Senior System Analyst will play a crucial role in ensuring the smooth operation, maintenance, and enhancement of our company’s systems, with a focus on system administration tasks and Salesforce platform management. The successful candidate will leverage their technical expertise to support various business functions and drive continuous improvement initiatives.
Key Responsibilities:
- Manage and administer enterprise systems, including servers, databases, network infrastructure, and software applications, to ensure optimal performance, security, and reliability.
- Perform system monitoring, troubleshooting, and issue resolution to minimize downtime and disruptions to business operations.
- Develop and implement system maintenance procedures, including backups, updates, patches, and upgrades, following best practices and compliance requirements.
- Collaborate with cross-functional teams to gather business requirements and translate them into technical solutions, leveraging Salesforce platform capabilities.
- Configure and customize Salesforce to meet business needs, including user management, data migration, workflow automation, and integration with other systems.
- Design and develop custom Salesforce solutions using Apex, Visualforce, Lightning Components, and other development tools as needed.
- Conduct system analysis and performance tuning to optimize system resources and improve overall efficiency.
- Provide technical support and training to end-users on system functionalities, troubleshooting techniques, and best practices.
- Document system configurations, processes, and procedures to ensure knowledge transfer and maintain system documentation.
- Stay updated on industry trends, emerging technologies, and best practices in system administration and Salesforce platform management.
Qualifications:
- Minimum of 8 years of experience in system administration, with a strong focus on managing enterprise systems and infrastructure.
- Proven experience with Salesforce administration, configuration, and customization, including Salesforce Certified Administrator (ADM 201) certification or equivalent.
- Solid understanding of system architecture, networking principles, and security best practices.
- Proficiency in scripting languages (e.g., PowerShell, Python) for automation and system management tasks.
- Excellent problem-solving skills, with the ability to analyze complex issues and implement effective solutions.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Salesforce Certified Platform Developer (PD1) or equivalent certification is a plus.
- Experience with cloud computing platforms (e.g., AWS, Azure) and DevOps practices is desirable.
- We need 5-7 candidates for this position.
Interested in this job?
221 days left to apply
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