Job Description:

We are seeking an experienced Dynamics 365 (D365) Functional Consultant to join our team. The ideal candidate will have a strong background in business analysis, process optimization, and solution implementation using Microsoft Dynamics 365 applications. As a D365 Functional Consultant, you will collaborate with clients to understand their business requirements, design solutions, and configure Dynamics 365 modules to meet their needs.


  • Work closely with clients to gather and analyze business requirements, identify gaps, and recommend solutions using Dynamics 365 applications.
  • Lead workshops and discovery sessions to understand client processes, document functional specifications, and create solution designs.
  • Configure and customize Dynamics 365 modules, including Sales, Customer Service, Field Service, Marketing, Finance and Operations, and Project Service Automation, to meet client requirements.
  • Implement best practices for business process automation, workflow optimization, and data management within Dynamics 365.
  • Collaborate with technical teams to design and implement integrations between Dynamics 365 and other systems using Power Automate, Power Apps, Azure Logic Apps, and other integration tools.
  • Provide end-user training and support during the implementation and post-go-live phases.
  • Conduct user acceptance testing (UAT) and coordinate with stakeholders to ensure successful adoption of Dynamics 365 solutions.
  • Stay updated on new features and enhancements in Dynamics 365 applications and provide recommendations for continuous improvement.


  • Bachelor’s degree in Business Administration, Information Technology, or a related field.
  • 4-5 years of experience as a Dynamics 365 Functional Consultant or similar role.
  • Strong understanding of Dynamics 365 applications and modules, including Sales, Customer Service, Field Service, Marketing, Finance and Operations, and Project Service Automation.
  • Experience with business process analysis, requirements gathering, and solution design.
  • Proficiency in configuring and customizing Dynamics 365 using Power Platform tools, such as Power Apps, Power Automate, and Power BI.
  • Knowledge of data migration and integration best practices within the Dynamics 365 ecosystem.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with clients and stakeholders at all levels.
  • Strong problem-solving and analytical skills, with the ability to troubleshoot and resolve issues in a timely manner.
  • Ability to work independently and as part of a team in a fast-paced environment.

If you meet the requirements and possess the necessary skills, we encourage you to apply. Please submit your resume along with any relevant certifications or documentation demonstrating your expertise in Dynamics 365 Functional Consulting.

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